Privacy Policy
Table of Contents
We at A.A. The Big Chill Refrigeration Hire, an Australian private company registered under ABN: 61 096 975 885, have crafted this privacy policy to address your concerns about how your personal information is collected, used, and shared when you visit our website or use our services at www.thebigchill.com.au.
Information Collection
We also collect information you provide to us when you fill out a contact form, request a quote, or make a booking. This may include your name, email address, phone number, address, and details about your refrigeration needs. We refer to this as “Booking Information”.
Use of Information
We use your Booking Information to provide you with our refrigeration hire services, which includes processing your booking, arranging delivery and pickup, and providing you with invoices and/or booking confirmations. Additionally, we use this information to:
- Communicate with you about your booking
- Screen our bookings for potential risk or fraud
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
Data Sharing
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Data Security
We take data security seriously. We implement appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
User Rights
You have the right to access, correct, or request the deletion of your personal information. If you have any privacy-related inquiries or wish to exercise these rights, please contact us at the following email address: brad@thebigchill.com.au
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided below:
- Email: brad@thebigchill.com.au
- Address: 83 Mallee Drive, Tanah Merah, QLD 4128, Australia
- Phone: 0423 873 862
- Fax: 07 3806 4419
For rental enquiries, please contact: hire@thebigchill.com.au
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